MedsVilla.com is an online store that sells close to one hundred different types of medical drugs, half of which are male supplements and the other half being part of other product categories. There is also a US phone number listed in the top right corner in the header of the website, furthermore, there is a live chat feature that is visible on the bottom right. The live chat feature is responsive so it will follow you as you scroll down, making it easy to talk with the customer service team. In this article, we are going to be taking a look at this pharmacy and checking whether it is actually safe to use.
| Domain Details | |
| Date of Registration | 2019-04-29 |
| Owner Country | India |
| Contact Data | no |
| Business Information | |
| Name of Organisation | MedsVilla |
| Address | no |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | no |
| LegitScript | rogue |
| Customer Support | |
| Toll-Number | +1-631-343-5020 |
| yes | |
| Live Chat Option | yes |
| Shipping | |
| yes | |
| Courier Mail | no |
| Free Shipping | for orders above $199 |
| Payment Methods | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Domain Info
The domain was first registered on the 29th of April 2019, the domain was updated on the 25th of September 2020. Moreover, the domain is currently set to expire on the 29th of April 2022. The online drugstore does not include any information about how long the site has been in business although they do claim that they are one of the most popular pharmacies in the entire world. This is very suspicious behavior and should make you more conscious when using this website for making purchases.
Business Profile
The location of the registrant of this website according to public records is based in the city of Gujarat in India, this does not make sense when this pharmacy claims to be based in the United States and also only offers a USA phone number. On ScamAdviser the website has a trust score of 34% with a label that says ‘the site is new without many reviews’.
Regulatory Approval
There is no mention on this website about it being a regulated member of any government-approved online drugstore, however, they do state that they follow all applicable laws. When we tried to verify if it is an approved member of regulatory agencies we were not able to find any evidence of this. On LegitScript, the online pharmacy is labeled as ‘rogue’ as it is not following the applicable laws in countries such as the USA and also European Union countries that require regulation and also transparency.
Products & Pricing
A special page called ‘Best Sellers’ is present on this pharmacy website, their customers are able to find the best-selling products and buy them at a discounted rate although they are sold in large quantities.
Furthermore, there is a wishlist feature on this website, that allows customers to flag up the products that they are interested in buying, as long as the customer does not delete the cache from their browser these saved products will be available for viewing on the wishlist page.
❋ Skin Care
❋ Hair Care
❋ Women Care
❋ Eye Care
❋ Weight Loss
Payment & Shipping
Currently, there are three payment methods for customers to choose from, first, there are credit card payments from companies such as Visa and MasterCard. Alternatively, there are direct bank transfers and also the online payment platform PayPal that helps facilitate credit card and bank payments over the internet. Only one shipping method is currently available, this shipping method takes between 2 and 4 weeks on average but there is a guaranteed delivery time of 6 weeks.
Customer Feedback
There are over 50 reviews available about this website on the Trustpilot platform, the majority of them are positive however it is also important to note that most of the positive reviews are made using accounts that have only one comment in total. In total on Trustpilot, this pharmacy has a review score of 3.7 stars out of 5. Testimonials are also present on the website itself, but you should be cautious of these as they are mostly also fake since they are reviewing the same website that they are also located on.
Conclusion
In conclusion, MedsVilla.com claims to be the most popular pharmacy in the world when in reality this is just one of the many unsubstantiated claims that this drugstore makes. Furthermore, it doesn’t make sense for the so-called top pharmacy in the world to have amateurish issues such as not displaying pictures for a large part of the products that they have for sale.
From this information, we will have to give this online store a trust level of 35%.
Pharmacy Ranking
We have created a rating of online pharmacies which gained our trust on the basis of their verified certificates, great customer feedback and quality services. Have a look and find the best store satisfying your needs.
We ordered a medicine due to COVID, the package never came and they are holding our money since 1 year to refund on PayPal. They tell us to keeping sending invoices, which we have done 2 times, sometimes they say problem with gateway in India due to which payment is delayed. We have asked for their contact multiple times and they are hesitant sharing contact information as well, and no one has reached out to us out of concern. We are afraid of them being legitimate company now and just feel for other people who might me struck in same situation. Me and my husband have decided to report them to better business bureau for further investigation after waiting for a $ 100 refund after waiting got 1.5 year. It’s insane how they have played with our innocence , used our situation and wasted our time. Please be cautious, they no integrity and responsibility. RED FLAG THEM. They are FRAUD.
Hello, dear Mandy and Prab! Firstly, we are sorry to hear about your situation, it sounds really awful. Shame on MedsVilla which showed the best of meanness and irresponsibility. Secondly, we want to thank you for writing a detailed comment and warning our visitors.