Ostroms.com is a pharmacy business in Kenmore, Washington DC, that takes pride in offering such rare services as medication personalization (compounding) and other services. We leave no stone unturned in this review to equip you with all the knowledge you need for informed decision making.
|Date of Registration||2000-03-10|
|Owner Country||United States|
|Name of Organisation||Ostroms Drug&Gift|
|Licenses, Certificates and Approvals|
|Live Chat Option||no|
This is one of the oldest pharmacies that have proved valuable to customers for close to twenty years now. It had its domain name registered on 10-03-2000, which is the same day it started operating online. Otherwise, the pharmacy has served patients since 1964. For a business to stay stable for this long, it has to offer value to its customers. This is the likely thing that the company is doing. Let’s see more about it.
Business Profile Details
Firstly, there is no detail about the owner or location of this pharmacy that’s hidden like we usually see with the scam pharmacies. Ostrom Enterprises Inc is the organization that owns the business. You can see that the organization’s name matches the domain name — a sign of validity. The location is given as 6414 NE Bothell Way – Kenmore, Washington 98028. At the location, the store itself (Ostroms Drug and Gift) is visible. Rarely do most online pharmacies have or do this. We were also impressed by the profile of the domain name registrar of this pharmacy’s site. GoDaddy Inc. is a reputable Arizona-based domain name registrar and host behind so many legitimate businesses. When it’s behind Ostrom pharmacy, there’s a reason to trust the pharmacy.
Is Pharmacy Regulated?
❋ LegitScript has labeled it as legitimate
❋ Its trust rate by ScamAdviser is 95%
❋ It has a license number (PHAR.CF 60061450) with the Washington State Department Of Health
Without giving a second thought to it, this is a regulated pharmacy, which means that it operates according to the laws and standards of the regulatory bodies.
There are no drugs listed for sale on this pharmacy’s platform, like in many other pharmacies. Instead, there are services. The drugstore offers the following services among others:
About the drugs, this pharmacy only gives you the chance to order refills online. However, you will have to go and pick and pay for your orders at their physical pharmacy outlet.
This app was developed explicitly for Ostrom pharmacy’s customers, and it enables them to:
❋ Order refills
❋ Transfer prescriptions
❋ Locate the pharmacy
It is available on both the Google play store and the Apple app store. It’s got dandy reviews on both the app stores (3.3 and 3.4 stars, respectively). Some customers complain about the small range of services on the app. It should be increased, and the pharmacy has since promised to look into that. The RxLocal app is downloaded for free.
Payment and Shipping
As stated earlier, the pharmacy doesn’t offer online ordering services; hence, shipping services aren’t going to be available. First-time buyers have to visit the pharmacy at the local area, while refills can be ordered online, but picked at the pharmacy’s brick-and-mortar store in Kenmore. Payments are also made physically at the pharmacy.
Customer Care Service
The customer care service at this pharmacy can best be described as excellent. Customers have shared a lot of positive testimonials about it. Response from all the provided contact information is swift and calm.
We found positive customer feedback for the pharmacy on various platforms. We only deal with genuine feedback, so we sourced the reviews from legit sites like Yelp and MyWoT. On Yelp, the pharmacy has an average review of 4.1 stars from 30 customers, which is excellent. Most of the customers praise the reliable customer care service and quality meds. On MyWoT, the customers only rated the company without comments, but the average is three stars, which is above average. Customer feedback express real experiences, and if they’re mostly positive, we can infer that the underlying service is worthwhile. Ostroms pharmacy is, therefore, valuable.
It’s now clear that this is a legitimate pharmacy from Washington DC. It is adequately regulated by LegitScript, rated high by ScamAdviser, and licensed by the Washington State Department Of Health. This pharmacy, however, doesn’t give room for online orders and serves the Kenmore local area patients mostly because the customer has to pick his/her order physically. We rate it with a 70% trust level for these reasons.