OptumRx.com Reviews – Great But Not Perfect!

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OptumRx.com is one of the most popular online pharmacies. The pharmacy uses artificial intelligence to help find the best prescriptions drugs for you. Your OptumRX account is also very easily accessible using the website or the app. Despite this service is so popular it does not necessarily mean that it is good. In this article, we are going to be reviewing the website and telling you whether it is a legit online pharmacy.

Domain Details
Date of Registration2011-01-28
Owner CountryUnited States
Contact Datayes
Business Information
Name of OrganisationOptum Rx
Licenses, Certificates and Approvals
Customer Support
Live Chat Optionno
Courier Mailyes
Free Shippingyes
Payment Methods


Domain Info

The domain for this online pharmacy was first registered on the 28th of January 2011 and the registration was last updated on the 30th of December 2018 with the current domain registration ending on the 28th of January 2020. This gives this domain a very long lifespan which should give you a lot of confidence that this is a legit website as they have been around for so long without getting shutdown or changing their domain in order to avoid bad publicity.



Business Profile


This pharmacy is owned by UnitedHealthGroup Incorporated who are based on 9900 Bren Road East, postcode 55343 in Minnesota. This is a well-known company in the United States that has its own Wikipedia page and according to its Wikipedia page as well as other sources, the parent company that owns Optumrx.com had revenues of $226 billion in 2018.

Furthermore, on ScamAdviser, the website has a trust score of 100% and a summary that it is highly likely that the website is legit. Another positive is that according to Alexa the website receives a lot of traffic but you need to also proceed with a bit of caution as it is noted that the server of the website is used to host multiple websites.


Regulatory Approvals

You should never do any business with a company that is not licensed and approve by the necessary approval bodies, Fortunately, this website is approved by all the major bodies such as the NABP and URAC. Furthermore, the website and company are ranked as legitimate on LegitScript but the website is not currently on the PharmacyChecker website. All the regulatory bodies that this online pharmacy claims to be part of it actually is.



Products and Pricing

The website claims to use artificial intelligence as well as its strong relationships with drug manufacturers to offer competitive prices. Although some prescription drugs may be a few dollars lower than those listed at the stores of their competitors they will not save you a lot of money. However, all the prices listed seem very realistic which is always a good sign as if prices are too good to be true then they probably are.



Best-Selling Products

You can get pretty much all prescription drugs that you need and request, however below are the top 5 best-selling prescription drugs on the platform:

❋ Insulin for Diabetics
❋ Sleep Disorder Agents
❋ Sex Hormonal Agents & Birth Control
❋ Ophthalmic Drugs for Eye Conditions
❋ Analgesics for Pain Management


Payment and Shipping


Optumrx handles all major credit card companies such as Visa, Mastercard, Chase, and American Express. You can choose to pay yourself every time before your order or alternatively you can sign up for ‘automatic’ refill which is like a subscription as your prescription drugs automatically get sent out to your door and you automatically get charged.

As for the shipping methods, you can get the prescription drugs directly delivered to your door or alternatively, you can pick them up yourself from one of the pharmacies that they deliver to however they only work with a small minority of brick and mortar pharmacies so you may find yourself traveling long distances.

It takes on average 7 to 10 days to receive the prescription drugs that you have ordered. The service is also only available in the United States so if you live in the rest of the world you will need to go and find another website. There are also a lot of reports online on websites such as ConsumerAffairs of the company’s cutting corners in their services such as their customer service and also their deliveries with a lot of packages arriving damaged.



negative comments

Overall the online reviews about this online pharmacy on business websites such as CustomerAffairs, Complaints Board and Pissed Consumers are mostly negative. It is important to also note that all the reviews seem to be real with there not being any evidence of the company paying for positive feedback in order to improve its online reputation. Common complaints include:

❋ A lot of customers report receiving their prescription late
❋ That the pharmacy is not willing to cover expensive medicine
❋ The company tries to offer you cheaper alternatives to prescription drugs



In conclusion, OptumRx.com is a great online pharmacy that provides modern solutions for people’s health care however there are still a lot of negative comments about the website online concerning late deliveries and bad customer service experiences. It has a trust rating of 100% on ScamAdviser so you definitely can trust this website to carry out successful transaction this website. Furthermore, the website and company have regulatory approvals by regulatory bodies such as the NABP.

 Based on everything we have compiled in this article this pharmacy gets a 65% trust level.


Pharmacy Ranking

We have created a rating of online pharmacies which gained our trust on the basis of their verified certificates, great customer feedback and quality services. Have a look and find the best store satisfying your needs.

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