Hims.com is an online platform that provides access to a variety of men’s health products, offering treatments for hair loss, erectile dysfunction, skincare, and mental health concerns. As online healthcare services become increasingly popular, it’s important to assess the credibility of these platforms. This review aims to determine whether Hims.com is a legitimate and trustworthy site by evaluating its product offerings, customer feedback, regulatory compliance, and overall transparency. By examining these aspects, potential users can make informed decisions about whether Hims.com is a reliable source for their healthcare needs.
| Domain Details | |
| Date of Registration | 1997-03-28 |
| Owner Country | US |
| Contact Data | yes |
| Business Information | |
| Name of Organisation | Hims |
| Address | yes |
| Licenses, Certificates and Approvals | |
| CIPA | no |
| NABP | no |
| LegitScript | certified |
| Customer Support | |
| Toll-Number | no |
| yes | |
| Live Chat Option | no |
| Shipping | |
| yes | |
| Courier Mail | yes |
| Free Shipping | no |
| Payment Methods | |
| Card | yes |
| E-Checks | no |
| Bitcoin | no |
Domain Information
The domain for Hims.com was registered on 28-03-1997 and is set to expire on 28-03-2029, with the latest update on 04-04-2023. The domain is registered in the United States under the organization Hims & Hers Health, Inc., though the owner’s name is concealed and listed as Hims Domains.
Despite the hidden owner details, the overall domain information appears legitimate. However, further investigation is necessary to fully assess the trustworthiness of the site, as domain information alone does not guarantee legitimacy.
- Domain registered on: 28-03-1997
- Address provided: United States
- Phone number: +1.8885204467
Business Profile
Hims.com has a solid business profile with a TrustScore of 100 on ScamAdviser.com, indicating a high level of trustworthiness. The website’s SSL certificate is valid, further confirming the site’s security. The domain has been owned for a long time, and the business has established a physical location in San Francisco, CA.
Additionally, Hims.com has been operational for several years, adding to its credibility. However, despite these positive aspects, it lacks customer reviews on TrustPilot.com. To fully assess its legitimacy, further investigation into its regulatory approvals is necessary.
- Organization name: Earth Science Tech, Inc.
- Address provided: 8950 SW 74 CT, #101, Miami, FL 33156
- Phone number: +1 786.803.8947
Regulatory Approvals
Hims.com holds a certified status on LegitScript.com, which is a strong indication that it is a legitimate online pharmacy. This certification means that the platform meets the necessary standards for selling prescription and over-the-counter medications safely and legally.
LegitScript’s approval is a key factor in verifying the authenticity and compliance of online pharmacies, ensuring that consumers can trust the products they are purchasing. With this certification, Hims.com proves to be a credible and legitimate platform for accessing healthcare products and services.
Available Products and Pricing
Hims.com offers a wide range of products focused on men’s and women’s health, including treatments for hair loss, skincare, mental health, and sexual wellness. While the platform provides a variety of products, the pricing structure for its medications and services is not clearly outlined on the site.
Potential customers may need to go through the process of creating an account and consulting with a healthcare provider to see specific prices. This lack of upfront transparency regarding pricing could be a drawback for those comparing options before committing to a purchase.
Payment and Shipping Methods
Hims.com ships its products through DHL SmartMail, FedEx SmartPost, or USPS, depending on the specific product ordered. FedEx SmartPost involves FedEx delivering packages to the nearest post office, where USPS takes over for the final delivery. The standard shipping fee is $5, and all products can be delivered to P.O. boxes via USPS.
Hims does not require insurance for purchases and offers transparent pricing that includes the cost of treatment, medical consultations, ongoing shipments, and provider messaging—all bundled into one affordable price. This comprehensive approach simplifies the overall payment and shipping process for customers.
Hims.com Reviews
Hims.com has almost 5 000 customer reviews on TrustPilot.com with an average rating of 3.2 stars. By the way, on Yelp, Hims.com has received a 1-star rating based on 9 customer reviews, indicating dissatisfaction among some users. These low ratings suggest that several customers may not be happy with the service provided by the platform.
Common complaints include issues with product effectiveness, customer service, and shipping delays, raising concerns about the overall user experience. These reviews highlight potential areas where Hims.com could improve its service.
Is Hims.com a Scam or Legit?
Based on the available information, Hims.com appears to be a legitimate online pharmacy, with a certified status on LegitScript.com, ensuring that it complies with regulatory standards. The platform offers a wide range of health products and services for both men and women. However, customer feedback is mixed, with a 1-star rating on Yelp based on 9 reviews, suggesting some users are dissatisfied with the service.
Despite these concerns, the regulatory approval and transparency in pricing indicate that Hims.com is not a scam, though improvements in customer service may be needed.
| Security Check Resources | Status |
| islegitsite.com | ✅ Ok |
| threatlog.com | ✅ Ok |
| surbl.org | ✅ Ok |
| spamhaus.org | ✅ Ok |
| spam404.com | ✅ Ok |
| fakewebsitebuster.com | ✅ Ok |
| avira.com | ✅ Ok |
| bitdefender.com | ✅ Ok |
| scam-detector.com | ✅ Ok |
| drweb.com | ✅ Ok |
Conclusion
Hims.com is a legitimate online pharmacy, verified by its certification on LegitScript.com, which confirms compliance with regulatory standards. The platform offers a variety of health products and services, with transparent pricing that includes treatment, consultations, and ongoing shipments. However, the low customer ratings on Yelp indicate dissatisfaction with certain aspects, such as customer service and product effectiveness.
While Hims.com is not a scam, potential customers should be aware of these mixed reviews before making a decision. Improvements in customer experience could enhance the platform’s overall credibility and trustworthiness.
The most encouraging thing that we could say about it is that it merits a trust score of 65%.
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