DirectMeds.co.za claims to be one of the leading internet pharmacies in South Africa that sells high-quality and inexpensive drugs to its users. They guarantee secure online transactions on their platform as well as fast shipping of all orders to their destination. They offer the best prices in South Africa and the platform is completely secure with full confidentiality of customer personal information. Below is our review of the pharmacy, read below to know more about the pharmacy whether you should buy their drugs or not.
|Date of Registration||2018-08-21|
|Name of Organisation||Direct Meds|
|Licenses, Certificates and Approvals|
|Live Chat Option||no|
The pharmacy’s domain records show the pharmacy went live on 21st August 2018 and will operate till 21st August 2021. This means is only over two years old and does not have a long track record in this industry. Such pharmacies tend to be unreliable and the products may not be safe for human consumption.
There are not too many security flaws in the pharmacy according to ScamAdviser and gave them a high trust score of 76. However, the rest of the information is kept hidden from the general public by the owner as it allows the owner to operate anonymously.
There is a Johannesburg address given on the website, but we could not verify whether they have an office at that address or not. There is no contact number given on the website and the live chat option mostly gave pre-taped answers which did not help our cause.
The business is not affiliated with any regulatory body in the world including the CIPA and the NABP. This is not a good sign as it shows the business is selling unauthorized drugs to its customers that could cause serious health complications in the long run if consumed without any medical guidance.
Furthermore, the pharmacy is listed as a rogue business in the Legit Script database suggesting the pharmacy failed to meet the required standard for approval.
The pharmacy does not have a huge selection of drugs on its online store and only covers a few major health conditions and diseases. Some of its most popular drug categories are:
❋ Allergy, Asthma, Antibiotics
❋ Cardio Health, Hair Care
❋ Men’s Health, Muscle Relaxant
There is no clear answer on their website whether you need a prescription to buy their drugs.
Interestingly, the pricing of their best-selling drugs does not match with other rogue pharmacies and is on the higher side indicating their quality may not be bad after all. You can also buy their drugs in multiple currencies including the USD, which is a big positive for the platform. They claim the drugs are FDA-approved, but there no certificate from the FDA to prove their claim.
The pharmacy accepts all the major credit cards including Mastercard, Visa, Discover, etc as well as crypto payments and E-Checks. Your orders will be processed as soon as you hit the submit button. There is also a 30-day money-back guarantee for customers in case they are unhappy with the delivered product.
However, the platform is not secure as there is no SSL certificate on the website as well as the checkout page to ensure secure transactions and confidentiality of customers’ personal details.
Airmail along with Trackable Courier Delivery are the two shipping options given by the pharmacy.
❋ The standard waiting period for the Airmail delivery is 14 to 21 working days excluding the dispatch time and no parcel tracking support.
❋ The standard waiting period for Trackable Courier is 5 to 9 working days excluding the dispatch time and full parcel tracking support.
There are also special deals and offers for both new and old customers at their online store.
There are only three customer testimonials available on the website and those three reviews provide little details about the pharmacy and its products. There is also no way to verify whether these reviews are genuine or created by the owner to attract more customers. TrustPilot also does not contain any reviews on its platform despite existing for over two years.
DirectMeds.co.za has almost all the bearing of a rogue pharmacy accept the pricing of their products that prevents them from getting 1 star. The website is not professionally designed, no testimonials page and regulatory approval, etc on the platform makes it highly unreliable and untrustworthy. Therefore, stay away from this pharmacy and look for genuine and credible drugstores in South Africa to buy drugs.