DFWWellnessPharmacy.com is both an online pharmacy and an actual drugstore based in Arlington, Texas. Reviews from customers who use both the store and the online services suggest it is safe and reputable, deserving a high trust rating.
|Date of Registration||2011-05-29|
|Owner Country||United States|
|Name of Organisation||DFW Wellness Pharmacy|
|Licenses, Certificates and Approvals|
|Live Chat Option||no|
The domain is registered in Texas at the same address as the live store, which increases the chances of this website being legit. There is an address, telephone number and contact email address provided and the site was first created in 2011, again increasing its authenticity. The website also suggests it is provided by a company called “Digital Pharmacy” and there is a link to the terms and conditions for patients.
The website has a very professional tone. The top of the page features a bespoke image, which again gives an impression of trustworthiness. This company logo also suggests credibility. The address and opening hours of the drugstore also inspire trust. The image on the front page includes a group of people of different ages, creating a family feel to the company. The landing page also describes the business as a “community pharmacy” which suggests it is responsible and there is a link offering the opportunity to download its own mobile app which makes it seem even more responsible. Two telephone numbers and a fax number appear on its contact page.
A range of official bodies are referred to on the landing page including:
❋ BBB Accredited Business
❋ URAC Directory of Accredited Organisations
❋ VIPPS National Association Boards of Pharmacy
The landing page shows the logo for BBB Accredited business and a range of affiliates are shown at the bottom of the screen. It offers a link to both URAC and the VIPPS accredited pharmacy site to enable customers to validate its accreditation themselves. URAC proves the company has been approved to distribute pharmaceuticals by mail.
Products and Pricing
This pharmacy offers prescription medications and delivery for free. No prices appear on its website and customers have to sign in to a secure area to make an order to purchase items. The mobile app also affords the opportunity to select refills and re-orders with just a click. There is no advertisement of any products on its home page. The additional resource section includes a wealth of information on different medications including over the counter brand names. The business prides itself on its commitment to providing a service to customers. Pharmaceuticals can be chosen by selecting initials from a drop-down menu. Clicking on the name of the product takes you to a page with thorough medical information and advice including, in some cases, a video clip to show the aims and purpose of the medicine.
The delivery of medication, especially repeat prescriptions, is advertised as free. Deliveries are scheduled to arrive the next day and can be booked by telephoning the pharmacy or using the mobile app. Payment for the prescription is taken from the card connected to the user profile. The website states that delivery is available in each of the following:
❋ New Mexico
As well as detailed information on all medications available, the website offers a host of other services for free. Under a section on resources, a dedicated page contains links to a high volume of articles on various health-related issues. These cover a range of topics such as how to stay cool, dealing with insect bites, essential oils and understanding food labels. More specialized articles on looking after insulin pumps and pregnancy-related health issues are also included. A further page offers a range of links to information on how to dispose of medications safely.
Another factor which suggests this company is legit is the high number of positive customer comments available on external websites. For example, the review site “Yelp!” gives the company four stars based on nine reviews. Many of them refer to the wide variety of medications available on DFW Wellness Pharmacy, especially dermatological creams. The speed and helpfulness of staff are also frequently referred to.
Judging by the number of satisfied customers sharing reviews and the range of free, additional features offered by the website, this company certainly seems trustworthy.